Last updated: 27 August 2026
If you are a consumer who bought goods online, you have 14 calendar days from delivery to withdraw without giving a reason; CYCLING HUB also offers an additional voluntary return period up to 30 calendar days, subject to statutory exceptions.
How to withdraw
Send an unambiguous statement to hello@cyclinghub.be with your name, order number and the products concerned. You may use the form below, but this is not mandatory.
After notifying us, send the goods back within 14 calendar days to:
The Cycling Hub BV
Dierkoststraat 18
9500 Geraardsbergen
Belgium
For standard change-of-mind returns, direct return shipping costs are yours. See our Returns & Exchanges page for the full conditions.
Download the printable withdrawal form (PDF)
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
| Withdrawal notice | |
|---|---|
| To | The Cycling Hub BV Dierkoststraat 18 9500 Geraardsbergen, Belgium hello@cyclinghub.be |
| I/we hereby notify you | that I/we withdraw from my/our contract of sale for the following goods: |
| Goods / product description | ________________________________________________________ ________________________________________________________ |
| Order number | ________________________________________________________ |
| Date ordered | ________________________________________________________ |
| Date received | ________________________________________________________ |
| Consumer name(s) | ________________________________________________________ |
| Consumer address | ________________________________________________________ ________________________________________________________ ________________________________________________________ |
| Consumer e-mail | ________________________________________________________ |
| Date | ________________________________________________________ |
|
Signature (only if submitted on paper) |
________________________________________________________ |
You can return this completed form by e-mail to hello@cyclinghub.be or include it in your return parcel. Any clear statement made within the applicable period is sufficient.